INNfluential Pub Training Solutions is a highly regarded and well respected company, set up to meet the competitive needs of all people in the pub leisure industry.
Mike Connell - Training Director
Innfluentials’ Training Director, Mike Connell CBII, has over thirty five years in Pubs, Brewery, Restaurant and Hospitality Operations culminating in achieving the accolade of BIIAB NITA Professional Trainer of the Year Award and the prestigious BII award, the 2009 Bill Hannon Award for exceptional contribution to the industry and the work of BII.
He understands the need to develop and deliver relevant training packages that are flexible enough to meet the needs of all people whether they are already working in the industry or thinking about taking up a career in the trade.
Along with the design and development of bespoke training initiatives, Mike also delivers nationally accredited compliance courses under the license of BIIAB and other awarding bodies.
All training that Mike personally oversees or develops, whether it be compliance, business development, individual learner progression or bespoke will always be delivered in a ‘jargon free’, realistic and relevant way.
It doesn’t end there......Innfluential are always eager to ensure that training pays and are constantly supporting clients in evaluating the success of any training initiatives undertaken.
Sarah Davenport - Associate Trainer
Sarah has been working with Mike at INNfluential for almost four years. Mike saw Sarah’s great potential when he was the Training & Development Manager at Daniel Thwaites. At the time she was a very successful pub licensee. “I recognised, very early on, that she was so committed to her own self development and that principle clearly showed in the attitudes and confidence in her staff team” said Mike, “as INNfluential continued to establish rave reports in the industry and subsequently grow, I had no hesitation in bringing Sarah on board and based on the excellent feedback I always receive, this was another great decision” he added.
Once you have been trained by Sarah, you will never forget her or the experience! A qualified teacher with 16 years in the pub industry to boot. People love her real life experiences and her ability to ‘correct’ the infamous landlord myths, she has an uncanny knack of getting the most uninterested person motivated.
She is able to give practical solutions when looking after and serving fantastic beer (2x winner of The best Beer and Cellar - Daniel Thwaites National Awards) and realistic expertise of all areas of the licensed trade including comprehensive knowledge of the licensing act 2003 and due diligence. More recently, Sarah has taken over what can be described as a failing pub and turned it around to be a very succesful and award winning business - a clear case of "putting into practice what we preach!"
Qualifications and awards aside, a course with Sarah is fun, imaginative and even if you think you know all there is to know, I bet she can teach you something new!